At Team Ay & Ay, we believe every buyer deserves a smooth and stress-free experience. From the moment we connect to the day you close on your dream property, our process is designed to guide and support you every step of the way.
Here’s how we make it happen.

The Buyer Onboarding Process
1. First Contact and Getting to Know You
Your journey with us starts with a quick call, text, or email—whatever works best for you. We’ll set up a time to chat and learn more about your plans and what you’re looking for in your future home.
We’ll also go through a simple questionnaire to better understand your preferences and goals. This helps us create a plan tailored just for you.
2. Scheduling and Preparation
Next, we’ll schedule a one-hour follow-up call or meeting to:
Go over your needs in detail.
Explain how we work and how we can help you.
Review the buyer’s agency agreement, which lets us officially work together.
To make this meeting as helpful as possible, we’ll:
Send you a Google Meet link (or arrange to meet in person).
Customize a presentation and guide to fit your needs.
Prepare any forms you’ll need, leaving space for your input.
3. Answering Questions and Setting Expectations
We’re here to make things as clear and simple as possible. During our meeting, we’ll answer common questions and make sure you understand what to expect as we move forward.
After our meeting, we’ll send you a thank-you email along with the buyer’s agency agreement to review and sign. Once that’s done, we’ll set up your MLS subscription and portal so you can start viewing properties right away.
From Onboarding to Finding Your Home
4. Touring Homes
This is where things get exciting. Using the preferences you’ve shared, we’ll:
Schedule property tours through the MLS.
Make sure everything runs smoothly, including travel time and logistics.
During the tours, we’ll focus on making sure you’re comfortable and answering any questions you have.
5. After the Tours
Once we’ve viewed some properties, we’ll send you a follow-up email summarizing what we saw. This is also a good time to share your feedback so we can adjust our search if needed.
If you find a home you love, we’ll guide you through the next steps, including making an offer. If not, no problem—we’ll keep searching and stay in touch to ensure we’re always moving forward.
Staying by Your Side After Closing
Our support doesn’t stop when you get the keys. After closing, we’ll help you settle in by offering guidance and sharing trusted contacts for any local services you might need.
We’re here to make sure your transition into your new home is as easy as possible.
Let’s Get Started
At Team Ay & Ay, we’re not just about helping you buy a home—we’re about building relationships and helping you achieve your dreams. So what are you waiting for, book your free consultation today!
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